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FAQ
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 | NORD/LB Luxembourg’s tax number is: LU 106 394 39. |  |
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 | A valid identity card or passport for all account holders and agents. Other documents are required to open an account for legal persons. |  |
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 | No. Although a transfer order must be made in writing, special forms are not required. |  |
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 | We issue bank cheques that can be used as a means of payment. As with credit transfers, orders must be given in writing. Cheques are not issued on accounts. |  |
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 | Yes. Prior notice must be given by phone at least one week before the payment date. The amount is debited directly from your currency account. |  |
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 | Yes. We offer safe deposit boxes at various rates in seven different sizes. |  |
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 | We open from 9.00 a.m. to 5.00 p.m., Monday to Friday, without interruption. Please make an appointment, if at all possible. |  |
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 | Yes, of course. Please contact us to discuss further details. |  |
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 | There are two types of power of attorney: those valid until death and those valid before and after death. When a power of attorney is granted, you must choose one of the above types. |  |
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 | Heirs must provide proof of identity using the following documents: - A death certificate
- A certificate of inheritance or will, with an accompanying official record of the opening of the will
- A valid identity card or passport
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 | If the power of attorney is still valid after death, agents can continue to dispose freely of the assets on the relevant account/securities account, if one of the heirs does not revoke the power of attorney. They simply need to provide us with a written guarantee that the heirs (names and addresses must be disclosed) have been advised of the power of attorney. |  |
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 | No. In investment advice, each transaction is agreed with you in advance. In portfolio management, you issue us with a mandate stating to what extent we can act on your behalf. |  |
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 | We will be happy to manage your portfolio from a sum of 150,000 euros. |  |
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 | You can choose between a fixed fee according to the amount invested and a performance-related fee. |  |
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 | Usually on an half-yearly basis. However, you can also decide on the frequency yourself, e.g. on a monthly or quarterly basis. Obviously, if action is required (defined in MiFID), we will inform you immediately. |  |
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 | Yes, all transaction fees set out in the list of charges. However, we will only trade your securities if we feel the market situation merits it. Our past investment decisions demonstrate a long-term approach. |  |
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 | Yes. All domestic and foreign income must be declared in your tax return in line with the regulations in your country of residence. |  |
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 | As a Luxembourg company (Societé Anonyme), the Norddeutsche Landesbank Luxembourg S.A. is subject to Luxembourg law. The sole shareholder is the Norddeutsche Landesbank Girozentrale. |  |
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 | Here in Luxembourg, of course. Our IT system is completely self-sufficient. |  |
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 | - From 1 July 2008 to 30 June 2011: 20 %
- From 1 July 2011: 35 %
You can obtain further information from your investment advisor. |  |
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 | They are abbreviations for International Bank Account Number and Bank Identifier Code. IBAN is account-related and is indicated on your bank statements. The BIC for NORD/LB Luxembourg is NOLALULL. Foreign bank transfers of up to EUR 50.000 can be processed throughout the EU according to domestic conditions (SEPA, Single Euro Payments Area) if the following citeria is fulfilled: - Transfer in Euro and up to Euro 50.000,-
- IBAN, full name and address of the originator and the beneficiary
- BIC of the beneficiary bank
- Reference up to 140 letters
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